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Add description, images, menus and links to your mega menu
A column with no settings can be used as a spacer
Link to your collections, sales and even external links
Add up to five columns
Add description, images, menus and links to your mega menu
A column with no settings can be used as a spacer
Link to your collections, sales and even external links
Add up to five columns
Add description, images, menus and links to your mega menu
A column with no settings can be used as a spacer
Link to your collections, sales and even external links
Add up to five columns
August 05, 2020 1 min read
In Australia, 1 in 20 children are born with a birth defect or genetic disease. These numbers are heart breaking and can only be prevented through medical research to establish treatments or even preventions for these childhood diseases.
The Children’s Medical Research Institute is working to fight genetic diseases by conducting important research that aims to let kids be kids!
Jeans for Genes Day was created to raise awareness and support for the CMRI who over the next two decades, plan to develop new treatments for epilepsy, kidney disease, diabetes, infectious diseases and cancers. They also hope to find gene therapy cures for rare genetic diseases in children.
This year, Jeans for Genes day takes place on Friday 7th August, 2020. It’s a day that we can come together as a nation in support of this life saving cause. For the month of August, $1 of every sale we make will be donated to The Children’s Medical Research Institute in support of Jeans for Genes. This is a cause that is close to our hearts and we are so proud to contribute to this life saving research.
As a small business, we rely on you – our sisterhood – to allow us to do what we love every day! The support of our amazing customer base is what inspired our Giving Back initiative. Together with your help, we are proof that even a small business can give back and make a big difference!
You can learn more about the Children’s Medical Research Institute here:https://www.jeansforgenes.org.au/
We offer 14 day domestic returns or 21 day International returns on unworn items with tags still attached in original condition. We do not offer refunds on sale items. Sale items are eligible for a store credit note only.
Outlet, Jewellery and swimwear cannot be returned.
Please note return shipping costs are at the responsibility of the customer.
Any items purchased in our Outlet Sale are final sale and cannot be returned.
If you are unsure if your item meets any of our returns conditions, or in the unlikely event that you have received an incorrect or faulty style, please reach out to our friendly customer care team who will be happy to help! Contact us at orders@girlandthesun.com
WHAT CAN BE RETURNED?
All items excluding Outlet, Sale category items, jewellery, accessories and swimwearcan be returned for a Refund. Sale items may be returned for a gift card only. All items marked as FINAL SALE or OUTLET will not be accepted back at all, If they are returned the sale will be forfeited or you will have to pay for return shipping. If returned to us within 14 days of dispatch for Australia/New Zealand customers or 30 days of dispatch for international customers.
We do not offer exchanges, You are welcome to return your item and re-purchase your preferred size.
Full Priced Items: Can be returned for a refund or credit note - (If you have used a discount code on a full priced item it will be accepted back for a refund or credit note)
Sale Items: If you purchase an item from the sale section/category on the website it will only be accepted back for a credit note.
Final Sale Items/OUTLET: Are final sale and will not be accepted back.
In order to receive a refund or credit note, your return item must meet the following conditions:
Returns will only be accepted under these conditions. As we quality-control all of our styles before they are sent out, we will inspect all return items upon receipt - any returns which fail to comply with the above will be sent back to you. This policy does not affect your statutory rights.
Please note that while every effort is made to accurately display the colour of our garments, as computer monitors vary, we cannot guarantee that your monitor's display of any colour will be completely accurate.
Australian & International customers will be responsible for shipping and handling charges to return items. If the package does not reach us, we will not be able to complete the refund, we would recommend sending it via traceable post.
If there is a fault with the style you've purchased, we will offer to repair or replace it where available. If we cannot repair or replace the style, we will offer a store credit only. All claims for faulty styles are assessed on an individual basis.
If you require an exchange for a different size, colour or alternative items, you can return your items (providing they meet the return conditions under What can be returned?) and you will be issued with a credit note or refund to place a new order for your preferred items.
Due to the fast turnover of stock, we are unable to hold items and therefore cannot guarantee that your preferred size or colour will be in stock at the time of making your purchase.
We will not process returns until your item is physically received by us in our warehouse. Once received, please allow 2-5 business days for your return to be processed. This period may vary during peak times (sale periods, public holidays, Christmas/New Year). Once your return has been processed, you will be notified via email with details of your credit note or, if applicable, a refund.
Returns remain subject to Girl and the Sun’s returns policy.
If you wish to return your item, please send your item back to us as you would for a normal order. When we receive the item/s and accept your return we will issue a refund or credit note for the total value of the item/s returned.
Your agreement with AfterPay will still stand and you will continue to pay any scheduled repayments. For more information on terms and conditions, visit Afterpay's website HERE. For FAQ's relating to Afterpay, please click HERE.
Contact our friendly customer service team at orders@girlandthesun.com – they are only too happy to help!
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